While I understand most of how Yammer works, I still feel like there are parts...– The quote above was in response to the staff survey question “Is there anything else you’d like to say?” and it highlights my own frustration with Yammer’s interface. For example, everyone has “My Feed” and “All” as options to consume yams (I...
Wouter Van den Broeck’s RFID/social pattern visualizations show coffee and lunch break patterns at a workshop. There are two posts and two videos, the second post and video are more insightful, but you should read/watch the first one first. I would love to see these kinds of visualizations of Museum activity. Exposing contact patterns (part 1) Contact patterns (part 2)
Kathy Sierra on passionate users (even though the talk is entitled community) in approximately 34 minutes. First, we need to answer the question: What can our museum do to help visitors kick ass? Second, a list: Focus on the visitor, not on the museum. Instead of building a better museum, we should be doing what we can to make our visitors better/happier/smarter people as a result of their...
It’s very important for your community manager to believe in your cause. Their...– Tish Grier on the seven core traits of a great community manager « The BrandBuilder Blog
You have to systematically expose yourself to things outside your domain because...– Practically Speaking - Creative People Say Inspiration Isn’t All Luck - NYTimes.com